How To Put Mail On Hold Via Postal Servic

Going out of town and wondering how to put a hold on mail? United States Postal Service mail holds can be requested for free in three ways—via the Internet at the USPS website, over the phone, and at local post office locations. Mail hold requests must be for a minimum of 3 days up to a maximum of 30 days (for holds of more than 30 days, contact the local post office). Requests can be made up to 14 days in advance. Mail for all parties at a particular address will be held, so separate post office hold requests are not required. It is unnecessary to file a mail hold request for a post office box since the post office automatically holds mail to PO boxes for up to 30 days.

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Put Mail on Hold at

Mail holds can be requested online at It is necessary to first verify that a mail hold is offered at a particular location by entering the zip code. If a hold on mail is not available online for the location, simply file a hold via the phone or at a local post office.

Postal service customers are asked to specify begin and end dates for the online mail hold. Online hold mail requests must be submitted before 2:00 a.m. Central Time for the begin date of the hold. Choose to have mail delivered on the end date or opt to pick up the accumulated mail at the local post office. A photo ID is required to pick up mail from a USPS office.

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After filing an online post office mail hold request, customers receive a mail hold confirmation. Save or print the confirmation page. To hold or cancel a mail hold request, the confirmation number is required.

File Mail Hold over Phone

A postal service mail hold can be filed over the telephone by calling 1-800-ASK-USPS (1-800-275-8777). Once connected to the automated USPS system, choose “delivery services” and then “hold mail.” Then follow the system prompts. Phone mail hold requests need to be made at least one business day in advance. Customers can make changes to a USPS mail hold request by calling the toll-free 800 number.

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Request Hold on Mail at Local Postal Office

USPS mail hold requests can also be made in person at a local post office. At the postal office, fill out a PS Form 8076, “Authorization to Hold Mail.” To make changes to a mail hold request, it is necessary to visit the post office.

Online, Phone, and In-Person Hold Mail Requests

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It is possible to quickly and easily request mail holds online at, over the phone by calling 1-800-ASK-USPS (1-800-275-8777), and in person at local postal service locations. There is no charge for mail holds. To make changes to or cancel hold mail requests, the confirmation number provided at the time the request was filed is required. If USPS customers misplace their confirmation number, they can visit the local post office to make changes to their hold mail request.


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